We’re happy to offer massage therapy services covered by insurance for eligible clients. Currently, we are accepting Regence Blue Cross Blue Shield and TriWest Insurance. If you have a plan with one of these providers, you may be able to use your insurance benefits to cover some—or even all—of your massage therapy sessions.
Insurance Massage
There are a couple things to be aware of about insurance massage:
Coverage Varies by Plan
Even though we accept these insurance providers, your individual plan must specifically include massage therapy coverage in order for your sessions to be paid for by insurance. We recommend calling your insurance provider directly to confirm your benefits before booking. Ask whether your plan covers any of the following treatment codes:
If your insurance covers only part of the session, we will reach out to you for the remaining balance. It's important to verify whether your insurance covers your session because if you come in for treatment and they don't end up covering it you will have to cover the cost of the session yourself.
What You’ll Need to Get Started
Before we can book your session, we’ll need a few important things on file:
Specific Guidelines by Insurance Provider
TriWest Insurance
Important Note About Humana
While we may appear as an in-network provider due to a Regence connection, Humana does not cover massage therapy. For Humana members, we recommend our partner business Body Balance Massage and Float. The Body Balance Membership is an affordable and flexible option for those paying out of pocket.
Q&A
What If I Haven’t Met My Deductible?
If you haven’t met your deductible and still want to use insurance, you’ll need to pay the insurance-approved rate.
As an alternate way to get your regular massage, for many clients, our partner business Body Balance Massage and Float offers a great value:
What If My Insurance Doesn’t Cover Massage?
If your insurance provider doesn’t cover massage therapy (or you’re with a provider we don’t currently work with), you still have a few options:
Still Have Questions?
We’re here to help. If you have questions about using your insurance for massage therapy, or you’re not sure where to start, just give us a call. Our front desk team will guide you through what you need and help you make the most of your benefits.
Insurance Massage
There are a couple things to be aware of about insurance massage:
- Insurance massage is always done with a purpose and is never performed just for relaxation
- Insurance massage appointments will always be 60 minute sessions. Due to the constraints of working with insurance that is as long of a session as we are allowed
Coverage Varies by Plan
Even though we accept these insurance providers, your individual plan must specifically include massage therapy coverage in order for your sessions to be paid for by insurance. We recommend calling your insurance provider directly to confirm your benefits before booking. Ask whether your plan covers any of the following treatment codes:
- CPT Code 97124 – Therapeutic Massage
- CPT Code 97140 – Manual Therapy Techniques
- CPT Code 97112 – Neuromuscular Reeducation
- CPT Code 97110 – Therapeutic Exercises
If your insurance covers only part of the session, we will reach out to you for the remaining balance. It's important to verify whether your insurance covers your session because if you come in for treatment and they don't end up covering it you will have to cover the cost of the session yourself.
What You’ll Need to Get Started
Before we can book your session, we’ll need a few important things on file:
- Insurance Intake Form – This form collects your insurance information and a written doctor’s referral or prescription.
- Doctor’s Referral/Prescription – Depending on your insurance, a referral may be required.
- This referral should include ICD-10 codes (diagnostic codes) that specify the condition or area of the body needing treatment.
- Referrals can be faxed to us at (801) 697-6510.
Specific Guidelines by Insurance Provider
TriWest Insurance
- Coverage must come through the Community Care program.
- A referral with an authorization number is required and must list the number of approved visits.
- ICD-10 codes are mandatory for TriWest coverage—we cannot provide services without this.
- A referral/prescription is not required, but we highly recommend getting one with specific ICD-10 codes to ensure the best care.
- These codes help guide our therapists in working on exactly the areas that your doctor has identified.
Important Note About Humana
While we may appear as an in-network provider due to a Regence connection, Humana does not cover massage therapy. For Humana members, we recommend our partner business Body Balance Massage and Float. The Body Balance Membership is an affordable and flexible option for those paying out of pocket.
Q&A
What If I Haven’t Met My Deductible?
If you haven’t met your deductible and still want to use insurance, you’ll need to pay the insurance-approved rate.
As an alternate way to get your regular massage, for many clients, our partner business Body Balance Massage and Float offers a great value:
- First-Time Rate: If you're new to Body Balance, ask about our 35% discounted rate for first-time clients.
- Membership Options: Save big on regular massages and enjoy perks like free add-ons and discounts for family and friends. Learn more on our Membership Page.
What If My Insurance Doesn’t Cover Massage?
If your insurance provider doesn’t cover massage therapy (or you’re with a provider we don’t currently work with), you still have a few options:
- Self-Reimbursement: Some clients choose to submit their own receipts to their insurance provider for reimbursement. We’re happy to provide itemized receipts upon request. Be sure to check with your insurance before hand to see if this is an option for you.
- Membership Savings: Many clients find our partner business Body Balance Membership to be the most affordable and convenient way to get consistent care without insurance.
Still Have Questions?
We’re here to help. If you have questions about using your insurance for massage therapy, or you’re not sure where to start, just give us a call. Our front desk team will guide you through what you need and help you make the most of your benefits.
